Privacy Policy

1. Introduction

At Verticals, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Profile Data: Any additional information you add to your profile
• Content: Videos, images, and text you upload for publishing
• Communications: Messages you send to our support team

2.2 Information from Connected Platforms

When you connect your social media accounts, we may receive:

• Profile information (username, display name, profile picture)
• Account statistics (followers, likes, views)
• Content performance metrics
• OAuth tokens for publishing on your behalf

2.3 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (features used, actions taken)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our Service
• Publishing content to your connected social media accounts
• Displaying analytics and performance insights
• Improving and optimizing our platform
• Communicating with you about updates and features
• Responding to your inquiries and support requests
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Connected Platforms: To publish content and retrieve analytics
• Service Providers: Third parties that help us operate our Service (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze how our Service is used
• Improve user experience

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: